Support - Verostone

Support Portal: Log in to access support services

Verostone’s support portal is your first port of call for round-the-clock support and advice. Featuring a range of content, including how-to guides, useful tips and FAQs, the information you need is at your fingertips.

The portal is also the first place to submit a support query, which will be picked up by the team and handled quickly and effectively. We are here to help you grow and your questions are important to us. Simply log your issue on the support portal and one of our consultants will attend to your query as soon as possible.

Unlock the full potential of your solutions with Training & Development

Verostone’s extensive training and development services help users maximise the power of their solution to drive improved performance.

Our training programmes and courses are highly specialised and are designed around participants’ industry, solutions, and skill level. Our training helps you make the most of your software investment by strengthening key abilities such as reporting and analysis. There is also the opportunity for expert users to gain certification in their chosen field.

Verostone’s training courses are offered on a bespoke basis and are tailored to meet your needs. All hands-on courses feature facilitated discussions, detailed system demonstrations, and practical application exercises.

Customer Success: With you for the whole journey

To get the most out of your investment, the right technology is important. But so too is having the right people behind the tech.

This is where the Verostone customer success team comes in. Consistently rated as “Excellent” in satisfaction surveys, Verostone’s responsiveness to customer needs is one of the main reasons why we are consistently ranked so highly by analysts such as Gartner and BPM Partners.

The customer success team is comprised of industry veterans who are quick to respond with best-practice solutions, not just answers. The team is involved during all phases of customer engagement, from initial solution design and deployment right through to post-launch and ongoing support. Crucially, the team also works in lockstep with our software developers, to ensure our customers are always on top of the latest updates and product innovations.

For getting you up and running and for ensuring your people get the most out of your chosen solution, our team is with you every step of the way.

Best in class Support & Development

Support Portal: Log in to access support services

Training and Development

Unlock the full potential of your solutions with Training & Development

Customer Success: With you for the whole journey

To find out more about our full range of services, please visit our Services page